Archive for the ‘SMEs’ Category

Cornwall the sea and making money

Tuesday, June 29th, 2010

Been a bit slack on updating our blog of late. There are reasons:

  1. We had four days in St Agnes Cornwall staying with Kirsty’s (my wife) sister and what a week for weather. We love Cornwall, we have been going there four or five times a year for 20 years and we particularly love the north coast winter or summer the walking and beaches are spectacular and if you like surfing the place to be. I find the rhythm of the sea spiritually healing and we although it was only a short break it’s good to switch off. http://www.porthvean.com/
  2. We are undergoing a strategic review of our business and the need to up the security to meet the scrutiny of compliance departments of major financial institutions.
  3. Last year was terrible for so many SMEs financial services mailings dropped by 80% and then we had the mail strikes.
  4. Keeping pace with the shear volume of information and social media is onerous but it’s here and it’s a part of the future embrace it or die. Check out check out http://www.slideshare.net/mzkagan/what-the-fk-is-social-media-one-year-later. the numbers confound.
  5. Reviewing our web site we are always looking to improve ways of engaging with customers present and new your feedback is important. As a service company we want to give you the best service we can and we are here to tailor our service to meet your needs. Direct Mail will be around for a few years yet and we can:
    • make yours more efficient
    • targeted
    • save you money, (we know we can)
    • help enhance your brand image
    • mitigate opportunities for identity fraud
    • and cut your carbon footprint

You I am sure would like to make more money/cut costs we are in business to make a profit we can both benefit from talking.

PS Ask us about the huge savings and efficiencies to be made from using CodEffect 2d Bar Code

Posted in 'Gone away' mail, 'gone aways', Banking, Carbon Footprint, Catalogues, CodEffect 2d bar code, DMA, Direct Mail, Environmental responsibility, Hotels where to stay put up your customers, Identity Fraud, PAS2020, Postal returns, Recycling paper, Returned and Undelivered Mail, Royal Mail, SMEs | No Comments »

Identity fraud and recruitment agencies

Monday, May 17th, 2010

Insider Fraud and Employment Agencies

This subject applies to all companies/businesses/organisation operating in the UK and I raise it wearing my fraud prevention hat, for further information about protecting yourself against fraud please see www.northwestfraudforum.co.uk or your own regional fraud forum

On the subject of Insider Fraud there is always a possibility when recruiting either permanent or temporary staff through an agency that the correct procedure/checks have not been carried out by the agency.

The recruitment industry has its fair share of cowboy agencies who to cut costs and do not even carry out even the most basic checks. Where this happens how can you be sure the person who turns up on you premises is even eligible to work in the UK, or is the person the agency said they have sent?

My wife’s company had a recent case in Liverpool where a large national agency were supplying temps for a major call centre. It transpired that five of the people that had been put forward to the client and who were accepted on face value, were part of a criminal ring who were expropriating customer bank details etc and selling them off. It subsequently transpired that these people had not even had their eligibility to work in the UK checked.

Preventing insider fraud starts by ensuring you know who is working on your premises and I would urge all companies/organisations that use agencies to do a thorough check on the agency, make a visit to their premises and demand to see their processes. These checks must include:

  1. Identity check either a) Passport; or b) Drivers licence AND birth Certificate
  2. NI Number
  3. Proof of address with recent utility bill/bank statement
  4. References
  5. Eligibility to work in the UK where in necessary must be checked

Victims of Fraud

SMEs who have been victims of e-crime should contact Action Fraud

(www.actionfraud.org.uk). Action Fraud is at the heart of National Fraud Authority’s

strategy to make the UK a more hostile environment for fraud and encourages

small businesses and individuals who have been defrauded to come forward, call

Action Fraud and report the crime 0300 123 2040

TEAM http://www.jobsatteam.com/ is the largest network of independent recruiters in the UK and offers a unique range of services: Over 350 membership locations across the UK providing a Total Recruitment Service to clients and candidates both locally and nationally across a wide range of disciplines

The views/opinions expressed on this website are entirely my own

Posted in Home workers, Identity Fraud, Local information, Recruitment Agencies, SMEs | No Comments »

Andrew Marr and The Silent State

Monday, March 29th, 2010

Always work from home Monday and always listen to Start the Week while I check emails and sort out my diary. One particular guest, Heather Brooke, and her talk on the secret British society really resonated with me and it is quiet scary stuff. But then why am I surprised over the years I have been in business I have come across this time and again, call up a PLC or any company organisation and ask for the name of a director/partner and there is every chance you will be told we are not allowed to give the names. Oh really, why?
Go to a website in the UK and try to find out the same information about a company and so often it’s made as difficult as possible to find out anything about the people who run it. Go to an American website they will give you chapter and verse on every one who works there. I have noticed it has got better over here since the take up on Linkedin and Google will get you almost any name if you dig hard enough. But one of the things she raises, and which is something I have always resented, is the culture of arrogance found in the public sector and her observation about .. ‘the extent to which the government collects information on us while refusing to make civic information available to the public.’

The demise on local papers and journalists who covered local council meetings is also another great loss and a allows these petty little people even more power without accountability. This is definitely a book I will buy as soon as it is published.
Seems winter has returned and I have had to order yet more oil. We want to move the tank this Spring to make way for an extension, so I requested 300 only litres please but was told they cannot deliver less than 500 litres because Trading Standards, (not H&S sic), set that amount as the minimum. Can someone please explain that one to me?
(more…)

Posted in Chester, Freedom of Information, Government and SMEs, Local information, Moral questions, Radio 4, SMEs, Serendipity | No Comments »

These are the days we live in

Wednesday, March 24th, 2010

If you have run your own business and have not had the highs, and the lows, you’re a better man than I Gunga Din. Running an SME is fraught with setbacks hopefully we learn from our mistakes and keep going, the following appealed to me:

Whenever you make a mistake or get knocked down by life, don’t look back at it too long. Mistakes are life’s way of teaching you. Your capacity for occasional blunders is inseparable from your capacity to reach your goals. No one wins them all, and your failures, when they happen, are just part of your growth. Shake off your blunders. How will you know your limits without an occasional failure? Never quit. Your turn will come.
Og Mandino, 1923-1996

Posted in Chester, Finance for SMEs, SMEs, Serendipity | No Comments »